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How We Protect Your Privacy on luna77

Your account details, payment history and gameplay activity stay encrypted and separate from public view.

Account data encrypted end-to-endNo third-party ad tracking on your lobbyWithdrawal verification within 24 hours
luna77 How We Protect Your Privacy on luna77
REACH OUR TEAM

Privacy Questions — Contact Us Directly

Email Support Send your privacy request to [email protected].
Live Chat (09:00–22:00 Jakarta Time) Open the chat widget in the bottom-right of your account dashboard.
Account Settings Portal Go to Settings > Privacy & Security to view your stored email, phone, payment…
HOW WE OPERATE

Security, Cookies and Data Retention on luna77

We use industry-standard SSL encryption to protect your login and payment details during transmission.

Password Security

Your password is hashed one-way and never stored in plain text. Reset requests go only to your registered email address.

Withdrawal Verification

Before any DANA, OVO, GoPay or QRIS payout, we cross-check your account balance, deposit source and identity documents against fraud…

Session Timeout

Your lobby session closes after 30 minutes of no activity.

Cookies and Local Storage

We use cookies to remember your language, last game played and login status.

Data Retention Policy

We keep account records for seven years after closure to meet tax and financial reporting rules in Indonesia.

Request Changes or Deletion

Contact [email protected] to update your email, phone, payment methods or request account deletion. Requests are processed within five business days.

Frequently Asked About Privacy on luna77

No. Your DANA, OVO, GoPay and QRIS transaction records stay inside your luna77 account. We share only essential details with payment processors to verify withdrawals. We do not rent or sell your email, phone or bet history to advertisers or other platforms.

Yes. Email [email protected] with the subject line 'Data Access Request' and your account email. We send a file with your stored name, phone, deposit records and game logs within five business days.

We keep your records for seven years for Indonesian tax law. After that period, account details are deleted or anonymized. You may request earlier deletion; some data may be retained if required by payment processor or financial authorities.

Your password is encrypted and never visible to staff. Two-factor authentication via email is optional in Settings. Sessions log out after 30 minutes. If you suspect unauthorized access, email [email protected] immediately to freeze your account.

No. Our cookies only work on luna77.club and do not follow you to Facebook, Google, news sites or other domains. We do not buy tracking data about your browsing habits outside luna77.

Once verified, DANA, OVO, GoPay and QRIS withdrawals process within 24 hours. We verify your identity documents and account balance before releasing funds. Verification usually takes two to four hours during business days.

Yes. Clear your browser cookies in Settings > Clear Browsing Data, or disable cookies entirely in your browser. Disabling cookies means you log in each time you visit and may miss personalization features.